Question 1Agreement scale
“I know the exact fee before confirming a transaction.”
n = 240 respondents
| Answer | Count | Percentage |
|---|---|---|
| Strongly disagree | 71 | 29.6% |
| Disagree | 60 | 25.0% |
| Neutral | 57 | 23.8% |
| Agree | 31 | 12.9% |
| Strongly agree | 21 | 8.8% |
| Mean | 2.5 | |
| Median | 2.0 | |
| Standard deviation | 1.3 | |
| Two most favourable answers (%) | 21.7 | |
How to read: 22% of respondents chose “strongly agree” or “agree”.