Report an abuse · Consom'Action

Your report

Be precise: a dated fact with figures is easier to defend.

1 The problem

Sectorrequired

Telecoms Banks and Mobile Money Health Energy and water Transport Retail and prices Other

Company concerned required

Trade name, branch or merchant number.

City required

Date of the facts required

Region optional

Description required

What happened, the amounts, your steps with the company. At least 30 characters.

0 / 2 000 characters

2 Attachments (optional, recommended)

Add an invoice, a receipt, a photo or a screenshot JPG, PNG, GIF, WEBP or PDF · 3 files max · 5 MB each Choose files

3 Your details

Full name required

Phone required

E-mail optional

I agree that Consom’Action uses this information to handle my report and, if necessary, contact the company concerned on my behalf. Learn more

I agree that my testimony may be used anonymously in the association’s publications.

I agree to be contacted directly by the company.

Without your consent, the company sees neither your name nor your contact details.

A report is not legal action. It allows the association to intervene and document repeated abuses.