Support with your disputes
A volunteer lawyer reviews your case and helps you write to the company, then refer the matter to the competent authority if needed.
- Priority follow-up of complaints
- Complaint letter templates
Membership 2026
Together, consumers carry more weight with operators, banks and suppliers. Your membership funds complaint support, Consomètre surveys and information campaigns.
A modest annual fee, concrete rights, a voice in the association’s decisions.
A volunteer lawyer reviews your case and helps you write to the company, then refer the matter to the competent authority if needed.
You vote at the general assembly, suggest survey topics and take part first in Consomètre barometers.
Alerts on price rises, product recalls and survey results, by SMS or WhatsApp, in French or Mooré.