Anyone
Your levelVisitor
Free
No account: answer public surveys, read results and alerts, subscribe to the newsletter.
- Answer public surveys
- Read published results
- Consumer alerts
- Newsletter
Take part
Three ways to take part
Answer a survey in two minutes, create a free account to go further, or join to support the association and enjoy adherent benefits.
Free account
Member
Free
Free account by phone or e-mail: forum, panel, paid missions and personalised alerts.
- Forum and messages
- Join the panel
- Paid missions
- Personalised alerts
- Basic video modules
Annual membership
Adherent
from 2,000 FCFA / year
Account and active annual membership: exclusive benefits, mission priority, early access, member card and a vote at the general assembly.
- Private forum categories
- Mission priority
- Full magazine
- Advanced video modules
- Early access to results
- Priority complaint follow-up
- Digital member card
- Vote at the general assembly
- Partner discounts
Compare levels
| Benefit | Visitor | Member | Adherent |
|---|---|---|---|
| Answer public surveys Share your opinion on everyday services, no account needed. | Included | Included | Included |
| Read published results All Consomètre results, free to read. | Included | Included | Included |
| Consumer alerts Verified product recalls, scams and price rises. | Included | Included | Included |
| Newsletter Consom’Action news by e-mail. | Included | Included | Included |
| Forum and messages Talk with the community and follow your complaints in your space. | Not included | Included | Included |
| Join the panel Receive targeted surveys based on your profile. | Not included | Included | Included |
| Paid missions Mystery shopping, price checks and tests, with rewards. | Not included | Included | Included |
| Personalised alerts By sector and city, in your space and by e-mail. | Not included | Included | Included |
| Basic video modules Understanding your bill, Mobile Money, reading a result. | Not included | Included | Included |
| Private forum categories Discussion spaces reserved for adherents. | Not included | Not included | Included |
| Mission priority Paid mission invitations 48 hours before members. | Not included | Not included | Included |
| Full magazine Complete issues of “Le Consomètre” and PDF reports. | Not included | Not included | Included |
| Advanced video modules Mystery shopper training and product testing. | Not included | Not included | Included |
| Early access to results See results 48 hours before public release. | Not included | Not included | Included |
| Priority complaint follow-up The team supports your cases first. | Not included | Not included | Included |
| Digital member card “Adherent” badge and a card verifiable by QR code. | Not included | Not included | Included |
| Vote at the general assembly Your voice in the association’s decisions. | Not included | Not included | Included |
| Partner discounts Offers negotiated with our partners. | Not included | Not included | Included |
Annual fees
- Individual
- 2,000 FCFA
- Family
- 5,000 FCFA
- Organisation
- 25,000 FCFA
Frequently asked questions
How do I pay for my membership?
After applying online, pay your fee in cash or at a Consom’Action office; Mobile Money payment is coming soon. Your membership becomes active as soon as the payment is recorded.
How long does membership last?
Membership covers the calendar year of payment, until 31 December.
How do I renew it?
We remind you 30 days and 7 days before it ends. A “Renew” button in your space creates a new pre-filled application.
What do you do with my personal data?
Your phone and e-mail are encrypted. They are only used to manage your account and membership, never sold, and you can delete your account at any time.
They take part
Placeholder testimonials, pending real ones.« I answered the health survey on my phone in two minutes. »
« Thanks to the panel, I check market prices and get rewarded. »
« The team closely followed my case against my operator. »