Question 30 to 10 score
Would you recommend this facility to a relative?
n = 61 respondents
| Answer | Count | Percentage |
|---|---|---|
| 0 | 0 | 0.0% |
| 1 | 2 | 3.3% |
| 2 | 6 | 9.8% |
| 3 | 5 | 8.2% |
| 4 | 7 | 11.5% |
| 5 | 8 | 13.1% |
| 6 | 11 | 18.0% |
| 7 | 8 | 13.1% |
| 8 | 7 | 11.5% |
| 9 | 3 | 4.9% |
| 10 | 4 | 6.6% |
| Mean | 5.6 | |
| Median | 6.0 | |
| Standard deviation | 2.4 | |
| NPS | -52.5 | |
How to read: average score of 5.6 out of 10; 12% promoters (9 or 10) and 64% detractors (0 to 6). 10 people did not answer.