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Consomètre

Consom'Action's measurement tool

Your experience counts.

Share your experience. Make your voice heard. Help produce data that counts.

See open surveys Published results
48

surveys carried out since 2024

61,200

participations in total

22

results published in open access

3

barometers tracked over time

Open surveys

Give your opinion in a few minutes

One question per screen, from your phone. You can stop and pick up again later.

How it works

No open surveys in this theme.

Latest published results

What consumers say

Every figure is published with its sample size, period and limitations.

All results

Health

Provisional results

How do users perceive being listened to in the healthcare system?

41 %

say they are often or always listened to by healthcare staff

n = 2,341 · Sept 2026 See the results

Telecoms

Final results

Mobile internet outages: what subscribers experience

63 %

experience at least one data outage per week

n = 4,127 · Jul 2026 See the results

Energy

Final results

Understanding your SONABEL bill

72 %

find their bill hard to understand

n = 1,960 · Jun 2026 See the results

Barometers

Measure, then measure again

The same questions, asked at regular intervals, to track how the situation evolves.

0 % 10 % 20 % 30 % 40 % 50 % 34 % Wave 1 · Nov 2025 n = 1,412 39 % Wave 2 · Mar 2026 n = 1,688 44 % Wave 3 · Jul 2026 n = 1,957

Cost of living barometer · 3 waves

More and more households are cutting their meals

Question asked in every wave: “Over the past month, has your household reduced the number or size of meals because of prices?” Share of “yes” answers.

+10 pts between November 2025 and July 2026. Next wave: November 2026.
Previous waves Latest wave

Calendar

Upcoming releases

Open data
  • 15 April 2027

    Essential services barometer, wave 2 (Q1 2027)

    Barometer · Planned

  • 15 April 2027

    Essential services trust index, Q1 2027

    Index · Planned

  • 15 July 2027

    Essential services barometer, wave 3 (Q2 2027)

    Barometer · Planned

  • 15 July 2027

    Essential services trust index, Q2 2027

    Index · Planned

Studies on request

Want to survey consumers?

Institutions, NGOs, researchers, local authorities: Consom'Action designs and distributes independent studies to its community. Results of general interest are published on Consomètre.

Request a study
  • Co-designed questionnaireOur research officers review your questions to avoid bias.
  • Targeted distributionBy region, age or usage, via WhatsApp, Facebook and our branches.
  • Guaranteed independencePublic editorial charter, no promotional questions accepted.

Methodology and trust

Your answers are protected

Our methodology

Confidentiality

No name is requested. Responses are kept separate from your contact details and published only in aggregate form, from 30 responses upwards (any waiver is justified and the sample size is always shown).

Consent

Before each survey, you read what your answers will be used for. You can stop at any time and ask for your data to be deleted.

Formalities with the CIL

This processing is governed by Law No. 001-2021/AN on the protection of individuals with regard to the processing of personal data; its declaration to the Commission de l'Informatique et des Libertés (CIL) of Burkina Faso is in progress.

Published method

Population, recruitment method, sample size, period and limitations accompany every result. We do not claim to represent the whole country.