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Consomètre

Consom'Action's measurement tool

Your experience counts.

Share your experience. Make your voice heard. Help produce data that counts.

7

surveys carried out

1,391

responses in total

5

results published in open access

2

barometers tracked over time

Open surveys

Give your opinion in a few minutes

One question per screen, from your phone. You can stop and pick up again later.

How it works

No open surveys in this theme.

Latest published results

What consumers say

Every figure is published with its sample size, period and limitations.

All results

Health

Provisional results

How do patients perceive the quality of listening in the health system?

26 %

agree or strongly agree — “The health workers listened carefully and took time to answer my questions.”

n = 71 · Oct 2026 See the results

Energy and water

Final results

Essential services barometer, wave 1

88 %

answered “Yes” — Is your household connected to the power grid?

n = 600 · Oct 2026 See the results

Banks and Mobile Money

Final results

Mobile Money: are fees clear to users?

34 %

agree or strongly agree — “I know the exact fee before confirming a transaction.”

n = 300 · Aug 2026 See the results

Barometers

Measure, then measure again

The same questions, asked at regular intervals, to track how the situation evolves.

0 % 10 % 20 % 30 % 40 % 50 % 15 % Wave 1 · Aug 2025 n = 180 24 % Wave 2 · Feb 2026 n = 240 25 % Wave 3 · Aug 2026 n = 300

Banks and Mobile Money · 3 waves

Mobile Money barometer

Question asked in every wave: “Have you ever filed a complaint with your operator?” Share of “yes” answers.

+10 pts between Aug 2025 and Aug 2026.
Previous waves Latest wave

Calendar

Upcoming releases

Open data

Studies on request

Want to survey consumers?

Institutions, NGOs, researchers, local authorities: Consom'Action designs and distributes independent studies to its community. Results of general interest are published on Consomètre.

Request a study
  • Co-designed questionnaireOur research officers review your questions to avoid bias.
  • Targeted distributionBy region, age or usage, via WhatsApp, Facebook and our branches.
  • Guaranteed independencePublic editorial charter, no promotional questions accepted.

Methodology and trust

Your answers are protected

Our methodology

Confidentiality

No name is requested. Responses are kept separate from your contact details and published only in aggregate form, from 30 responses upwards (any waiver is justified and the sample size is always shown).

Consent

Before each survey, you read what your answers will be used for. You can stop at any time and ask for your data to be deleted.

Formalities with the CIL

This processing is governed by Law No. 001-2021/AN on the protection of individuals with regard to the processing of personal data; its declaration to the Commission de l'Informatique et des Libertés (CIL) of Burkina Faso is in progress.

Published method

Population, recruitment method, sample size, period and limitations accompany every result. We do not claim to represent the whole country.