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Survey results · CA-DATA-2026-001

Mobile Money: are fees clear to users?: aggregate results

Transfers, withdrawals, payments: fee transparency and customer service of Mobile Money operators.

Aggregate data: no individual data is published.

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API access: https://dev.consomaction.bf/api/v1/results/mobile-money-frais-confiance

Methodology

People aged 18 and over living in Burkina Faso and using at least one Mobile Money service. Link shared on Consom’Action’s Facebook page and in community WhatsApp groups. Voluntary participation, no incentive. This sample is not representative of all Mobile Money users: people without internet access, older people and rural residents are under-represented. Figures describe respondents only.

Cite this dataset

Consom'Action Burkina (2026). Mobile Money: are fees clear to users?: aggregate results [dataset]. Reference CA-DATA-2026-001. Licence Open Database License (ODbL) 1.0. https://dev.consomaction.bf/en/donnees/mobile-money-frais-confiance

Reuse conditions

  • Credit Consom'Action and the dataset reference (CA-DATA-…) in any publication or application.
  • Do not present results as representative of the whole population: samples are non-probability.
  • State the update date and status (final) of the data used.
  • Do not attempt to re-identify people: files only contain aggregates.
  • Report any error to donnees@consomaction.bf.