Question 60 to 10 score
Would you recommend this provider to a friend, from 0 to 10?
n = 526 respondents
| Answer | Count | Percentage |
|---|---|---|
| 0 | 12 | 2.3% |
| 1 | 26 | 4.9% |
| 2 | 45 | 8.6% |
| 3 | 53 | 10.1% |
| 4 | 76 | 14.4% |
| 5 | 87 | 16.5% |
| 6 | 81 | 15.4% |
| 7 | 59 | 11.2% |
| 8 | 45 | 8.6% |
| 9 | 20 | 3.8% |
| 10 | 22 | 4.2% |
| Mean | 5.1 | |
| Median | 5.0 | |
| Standard deviation | 2.4 | |
| NPS | -64.3 | |
How to read: average score of 5.1 out of 10; 8% promoters (9 or 10) and 72% detractors (0 to 6). 74 people did not answer.