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Final results Published on 30 August 2026

“I know the exact fee before confirming a transaction.”

From the results of the survey “Mobile Money: are fees clear to users?”

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Question 5Agreement scale

“I know the exact fee before confirming a transaction.”

n = 300 respondents

“I know the exact fee before confirming a transaction.” Favourable answers 0% 25% 50% 75% 100% All respondents 11 28 27 26 8 34%
“I know the exact fee before confirming a transaction.” (n = 300)
AnswerCountPercentage
Strongly disagree3210.7%
Disagree8428.0%
Neutral8127.0%
Agree7926.3%
Strongly agree248.0%
Mean2.9
Median3.0
Standard deviation1.1
Two most favourable answers (%)34.3

How to read: 34% of respondents chose “strongly agree” or “agree”.